This is why you don’t link your credit card to PSN 
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Gavin Mannion
March 19, 2014 at 10:30 am

Someone kill Timmy

I’ve never understood why anyone is willing to link their credit card to Xbox Live or PSN but even more so the PSN since that was horribly hacked a while back –  with Sony having to admit they didn’t even really know what went missing.

But apparently a lot of people do link their credit cards and for one poor soul this has now cost him nearly R1000 in unwanted purchases.

Accidental purchases are a common occurrence but this one is worth reporting on because of the odd way that it apparently occurred.

A gamer who goes by the name of Timmo posted the following on a UK forum

Ok, most of you will find this funny (I know I would), I’m fuming.

Playing Dark Souls 2 on the PS3 with my PS4 controller, I leave my PS4 on as it’s downloading updates.

Turns out the controller can control both at the same time.

So my inputs on Dark Souls buy me FIFA on PS4 (a game I already own) and British Cop skin pack (I don’t even know what this is). Get an email on my tablet telling me so.

Ring psn and straight away the guy is just saying “terms of use”, “no refunds” etc. £56.68.

Ask to speak to his superior and they won’t come on the phone. He then tells me support staff have said it’s not possible to control two devices at once. He doesn’t seem to believe me.

Half of me wants to trade this in for an Xbox with Titanfall right now.

I didn’t even know it was possible to control the PS3 and PS4 at the same time from one controller but even if it is, how unlucky is this poor guy to have purchased not one, but two pieces of online content while playing Dark Souls 2 on a different console?

What I found to be even more depressing however is that Sony won’t refund him. I mean it’s digital content just remove it from his library and give the money back. It’s not like that costs them anything. Even more amazingly however is that The Escapist is also reporting that someone else had the exact same problem while also playing Dark Souls 2.

So do you think this is some bizarre elaborate hoax or can it really happen?

Here’s our little bit of proof that it could indeed happen. 

I'm cranky, arrogant and ever so amazingly annoying but when you get to know me you will also realise I'm honest and incredibly good at describing myself... now pass me that beer

  • TiMsTeR

    A Timmy fail of note!

  • Sir Rants A Lot Llew. Jelly!!!

    I’m guessing the wireless tech is capable of being connected to 2 devices at the same time.

    I’ve seen it with wireless mice before (The lulz on that day oh my).

    But Sony can’t deny this because any digital content they sell in SA has to conform to our laws and the consumer protection act clearly allows for return of goods if one is not satisfied. Secondly, if he hasn’t played the games at all (For the DLC) and already owns the other one (Fifa) then Sony has to refund him. In fact I’m pretty sure that this refund would be legally required in almost any country, not just SA.

    If this is true and not a hoax then Sony need to step up and fix this.

    • VampyreSquirrel

      It’s bluetooth tech… and yes, a lot of these things can connect to up to 4 or more devices at once… had much fun with early bluetooth mice… messing with 4 ppl at once #priceless

      • TiMsTeR

        You are an evil man.

        • VampyreSquirrel

          Thank you sir

      • Sir Rants A Lot Llew. Jelly!!!

        Yeah I remember the good old days. Hehehehe. So much fun

    • http://www.twitter.com/WobblyOnion Exalted Overlord Geoffrey Tim

      For the PS4 controller to work with the ps3, it needs to be plugged in via usb. It can then still connect with the ps4.

      • Sir Rants A Lot Llew. Jelly!!!

        well then that’s definately possible. Bluetooth to PS4 and cable to PS3. Yeah, sounds like this accidental purchase is possible.

        Moral of the story?
        1) Don’t save CC details
        2) Don’t remove the option to put in a password to confirm purchases.

    • Verrayne

      You can’t get a refund. Ster Kinekor “operates” the psn store on behalf of Sony in South Africa.

      I bought Mortal Kombat digitally for my vita the day it was released for some reason all the files weren’t there and I couldn’t download the game beyond 40MB’s they outright refused to do a refund over the phone and deleted every single e-mail I sent them.

      I lodged a complaint with the Consumer Commission and they also just ignored it.

      3 days later I was able to download the game :-/

      • Sir Rants A Lot Llew. Jelly!!!

        That’s bulldust. They can’t do that. I’m sure it’s illegal to refuse if you haven’t used the product.

  • RinceIsIngwer

    Sorry what? That would also imply that every menu system is the same… I call BULLSHIT.

    • Sir Rants A Lot Llew. Jelly!!!

      How do you figure that? It just means that while they were playing Dark Souls that the PS4 menu was undergoing random up, down and other random button presses and accidentally purchased something. It’s plausible.

      • Hammersteyn

        Yeah but that’s very,very random

        • Sir Rants A Lot Llew. Jelly!!!

          yeah it is. But not impossible.

          • SargonTheGreatPandaOfAkkad

            This is why I like Steam. I struggle to actually click on all the right buttons to buy something fast enough as it is. Especially during sales. Just can’t find the purchase option fast (or easily) enough! Damn you PC! Why you so perfect?!

          • Sir Rants A Lot Llew. Jelly!!!

            Have you looked at big picture mode? Far easier

          • SargonTheGreatPandaOfAkkad

            There is a big picture mode? You may just have changed my life, you beautiful human being you!

          • Sir Rants A Lot Llew. Jelly!!!

            Yeah lol. Top right corner of steam. It says “Click for big picture”

            It’s really an awesome view. I love it. Looks great on the TV

          • SargonTheGreatPandaOfAkkad

            OMG YOU WEREN’T EVEN KIDDING!!!

          • Sir Rants A Lot Llew. Jelly!!!

            Lol. Did you really not know? Or am I missing sarcasm again today? (This is possible. I have had no coffee yet)

          • SargonTheGreatPandaOfAkkad

            I honestly have never ever ever clicked on that button my entire life. You have literally opened up a new Steam for me. It looks so cool! And it’s going to make browsing huge sales THAT MUCH MORE DANGEROUS!

          • Sir Rants A Lot Llew. Jelly!!!

            Hehehehe. Glad I could help :)

      • RinceIsIngwer

        I would think the chances are astronomical. Either way, he says that he purchased 2 very different things, he would have received a notification for the first one, and then another for the second (at least as far as the Xbox Live is built). Seems dodge to me…

  • Sir Rants A Lot Llew. Jelly!!!

    Ok, now that I put my proper thoughts in before trolling let me now troll like I wanted to:

    You wanted to play Dark Souls and thought you’d come out ok? What were you thinking!? Dark Souls will destroy you and your credit card apparently

    • TiMsTeR

      Never underestimate the evil which Dark Souls brings apon thy world!

    • Umar Praise The Golden Sun

      Dark Souls doesn’t destroy you, it makes you a better human being

      • TiMsTeR

        It actually does teach you to persist through challenges, which one could use that example in real life.

      • Sir Rants A Lot Llew. Jelly!!!

        Wrong. It’s out to steal your humanity. Not grant it

        • Umar Praise The Golden Sun

          Why do you think the game revolves around the never ending pursuit of humanity? In Dark Souls 2 especially,Humanity plays a bigger role than ever. It is an analogy to society and us as human beings, consumed by the toxicity within our hearts, we search to find that which we have lost long ago , just a piece, a fragment of the humanity we once had

          • Sir Rants A Lot Llew. Jelly!!!

            Much deep
            So learn
            Very persist
            Wow

          • Umar Praise The Golden Sun

            Also dark souls revolves around raping us as gamers as well lol

    • Hendrik

      Just want to put it out there….I killed the Gaping Dragon last night, first time!

      • Alien Emperor Trevor

        I did that too, the only one I’ve defeated first time around. Did you also stand there afterwards wondering what the catch was?

        • Hendrik

          No, I was like F@ck YEA!!!!!!!!!!!

      • Sir Rants A Lot Llew. Jelly!!!

        What a tough one hey. Sheesh I struggled

  • Umar Praise The Golden Sun

    Happened to a buddy of mine. Got a phone call to say purchases were made from Sony Entertainment Netowrk at 3 in the morning. Apparently some one bought Call of Duty: Ghosts. He was more upset that CoD reflected on his purchase history

    • TiMsTeR

      LOL!

    • SargonTheGreatPandaOfAkkad

      A buddy opens up to you about his serious CoD addiction and you treat it as some fantastical comedy of gaming fraud? Pssssht. You need to help him burn the CoD from his soul. Before it’s too late..

      • Umar Praise The Golden Sun

        I tried!….So hard. I sat him down and told him
        “Look, you need to stop this sh*t..Do you want to end up like the thousands of children out there with whore mothers? That’s too noob for life? Whose sexual orientation is synonymous with every action you do? Don’t be part of that toxic ,friend….Take my hand…And we can play Battlefield 4 together :)”

        • SargonTheGreatPandaOfAkkad

          AMEN!

    • Brenz

      Life is unfair like that.
      I mean he could have bought Ride to Hell by accident instead, but it had to be CoD.

      • Umar Praise The Golden Sun

        Ride to Hell looks like a GOTY game next to CoD

  • Sir Rants A Lot Llew. Jelly!!!

    On a second serious note, anyone who saves credit card details on any online platform really need to reconsider whether they are well thinking individuals. You never do this. Ever. Not on an iPad, not on Google Play, not on Sony, XBoxLive, Steam, MMO’s, whatever.

    It’s just not clever. Rather take an extra few minutes to retype your info so that you can ensure your stuff can never be stolen.

    I know this guy’s details weren’t stolen, but the point stands. Don’t save it online!

  • Gr8_Balls_o_Fire

    Dark Souls 2 is THAT hard

    • Hammersteyn

      Rofl

  • Hammersteyn

    Really does seem like a hoax. PS4 controller on a PS3 machine? *Runs home

    • http://www.twitter.com/WobblyOnion Exalted Overlord Geoffrey Tim

      It works. I use my ds4 on the my ps3 all the time.

      • Hammersteyn

        Slap me silly and call me Susan. I’m such a dumbass

        • SheHulkNigri

          Hello Susan.

          • Hammersteyn

            I deserve it

    • RinceIsIngwer

      Yeah, using a USB you can set it up to though not all buttons can be used.

    • Umar Praise The Golden Sun

      You need PS+ to make it work though. Once your subscription runs out your DS 4 controller will no longer work on PS 3 / 4

  • Brenz

    Lol this is a pretty funny story haha.
    Can anyone confirm that its possible to control both at the same time? Confirm through personal experience, not through a friend of a friends neighbour.

    • http://www.lazygamer.net Gavin Mannion

      We are confirming it… well I can confirm it and we’ll show you how soon

      • SargonTheGreatPandaOfAkkad

        Is Batman on the case?

    • RinceIsIngwer

      I know in order to use the PS4 controller on the PS3 you need to connect via micro usb cable. You then need to do a few things. Even after that, you don’t have access to the same buttons (like share) that the PS4 controller has. I have huge doubts about this.

      • Brenz

        Ok so you can control, but buying a game by accident seems quite a tall story.
        Could be possible, anything is I suppose.

        • RinceIsIngwer

          Agreed. I know the loops I have to jump through on the Xbox dashboard to find the right game, and then agree via blood analysis that I confirm I do in fact, no, I REALLY do, NO I DO want to buy a game 0-O

          • Norm

            LOL.

          • Brenz

            You would expect it to be the other round though.
            If you look at a game for longer than 30sec you automatically buy it and sign an agreement donating your organs to microsoft for the purpose of cloud technology.

          • RinceIsIngwer

            What do you mean?

  • Alien Emperor Trevor

    Erm, that sounds incredibly unlikely.

  • HvR

    Lesson is not to disable passwords where money is involved.

  • Kromas

    Wanna say something Master Racy but in all fairness the amount of junk I have purchased during steam sales makes me quiet.

    • Alien Emperor Trevor

      It’s still high quality junk though.

      • TiMsTeR

        says the addict.

        • Alien Emperor Trevor

          says the peanut gallery.

          • TiMsTeR

            Takes one to know one.

          • Alien Emperor Trevor

            No it doesn’t. For example I can totally identify a woman without actually being one.

          • TiMsTeR

            Smart ass.

          • Alien Emperor Trevor

            That’s one of the ways I use to identify them :/

          • TiMsTeR

            Damn you for being so witty. :P

          • RinceIsIngwer

            BWAHAHAH!

          • http://www.twitter.com/WobblyOnion Exalted Overlord Geoffrey Tim
          • TiMsTeR

            okay then.

          • Sk3tz0

            lol

      • Kromas

        Yeah I am preparing already.

  • TiMsTeR

    Ironic in a article which has a massive picture of Timmy, I get ignored…coincidence I think NOT!

    • Norm

      It was your fault!

    • Sir Rants A Lot Llew. Jelly!!!

      Who are you again?

    • Alien Emperor Trevor

      Is someone talking?

    • Umar Praise The Golden Sun

      Huh why is this comment posted under guest?…Must be some no name

    • Brenz

      Welcome to the site!
      Always good see a new face in the comments.

      • Umar Praise The Golden Sun

        You’e such a nice guy, Welcoming newcomers like that :) I hope he’s here to stay

        • TiMsTeR

          *sharpens spoon* your time is dwindling in the balance, and that goes for you all!!

          • Umar Praise The Golden Sun

            Dude if you want to be part of this community , be nice. I know you’re new and all, but learn the rules, ok :)

          • TiMsTeR

            I’ll be a good boy I promise. Scouts honour. *cough* die *cough*

          • Brenz

            yeah man, I welcomed you with open arms, dont be threatening regular posters with spoons now.
            thats not how you make new friends

  • Devourer of Small Bunnies

    Well, essentially the tether is just looking for the BT IP. I dont think they build in controller switching as the controller for the most part has no logic, as its only an input device. Totally plausible. Albeit silly.

    • Devourer of Small Bunnies

      In fact just tried it now with my ipad laptop and iphone with my little logitech bt kb. Controls all three devices at the same time.

  • HvR

    Timmo Timmo!!!!

    Why did you spend 800 pounds on online porn!!!

    Well you know I was playing Dark Souls on the PS3 with the DS4 not knowing that with cable connected it still connected and it opended up the browser and store…..

    • RinceIsIngwer

      Both those sentences just murdered quite a few brain cells 0-O

      • Alien Emperor Trevor

        “quite a few” Does that make you a quarter-wit now? trollol

        • RinceIsIngwer

          Wow, someone is in a generous mood! :)

          • Alien Emperor Trevor

            My filter coffee has kicked in! wheeeeeeeeeeeeeeeeeeeeeeeeeeee

          • RinceIsIngwer

            Oh dear!

          • Norm

            Only now?

          • Alien Emperor Trevor

            I’m tempted to say good things take time, but I know where that will lead.

  • Sk3tz0

    his own dam fault.. U can Set a Password rotection on ur PS+ account that any purchase needed will forst need the PIN to confirm purchase.. as they say here on the Cape Flat.. YOH wat n dom N@@!

  • ElNicko

    Goes against TOC , so No , SONY doesn’t have to refund jackshit.

  • eXpZA

    ” I mean it’s digital content just remove it from his library and give the money back. It’s not like that costs them anything.”

    Hate this argument. It costs them potential income. Refund one person, then every tom dick and harry who regrets their purchase will claim ‘oh no it was an accident’.

  • RinceIsIngwer

    Bouldershit? BWAHAHAH! Still don’t see how you can accidently buy stuff.

  • Zell Reid Strife

    Someone should put that functionality of dual system wielding to a test. For example Play Assassins Creed 4 on PS3 and PS4 on 2 separate TVs but one control and of course from the same save location or the beginning of the game. Just think it would be epic to see how both the PS3 and PS4 versions compare in a direct side to side play-through comparison. (Just a thought)

  • Unavengedavo(aka. Bilbo)

    After watching that video, I can;t help but be surprised that Darryn isn’t use to doing things with one hand O_o

  • CAE9872

    Cannot say I have much sympathy – if its legit it sucks. But put yourself in Sony’s shoes (or MS for that matter). How do you possibly tell whether this is/isn’t – and if you refund one you know it will open the floodgates.