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Moosa’s Musings – Perfect scores aren’t perfect Smoking
   December 5th, 2011 clock image 10:45 am

MoosaMegan

Someone called Garth Holden reviewed some game called Skyrim. Apparently Skyrim is a big deal. I’ve not played Skyrim and probably won’t until most of the bugs are sorted, which will be the same day I buy a Call of Duty game and go on a date with Megan Fox. In any case, what makes Mr Holden and Skyrim interesting rests solely in the ‘perfect 10’ he gave the game. Pitchfork factories in local areas were soon out of business, torches suddenly existed again, as commenters raged against this awarding of a two-digit number. The question that was raised overall was: Should we give games perfect scores?

To summarise the Internet rage, the questions from commenters were: “How could a game with so many bugs, poor combat, average story, etc., get a perfect score?” This is a game where combat feels more like breakdancing while standing up, until someone falls and doesn’t get up – Bethesda have always been confused about the idea of blunt objects having an impact in the world. This is a game so broken its own patches break the game further.

A Perfect Score Doesn’t Mean a Perfect Game

I have not played Skyrim, as I’ve said. I don’t know whether it deserves a perfect score. Certainly other reviews, like Destructoid, Wired and Joystiq, indicate as much; including our colleagues from Famitsu who had not given a perfect score to a Western game before. All these gave it a perfect score.

But this isn’t about Skyrim. It’s about giving games perfect scores.

Every game reviewer in the world can give a perfect score to a game and be wrong. Would E.T. be any less crap if we all gave it 10/10? Would Duke Nukem Forever, Big Rigs and so on? Of course not. No matter how much you wish it, crap remains crap. You can’t wish away the smell and the gooeyness. What matters isn’t the score, it’s the reasons behind the score.

Giving a game a perfect score does not mean it’s a perfect game. Nor does it mean the game doesn’t suffer from problems. It also doesn’t mean you’re not allowed to disagree and do so with your own reasoning. The reviewer will have, in the review, indicated why he gave it that score. He’s given you his reasoning, it only makes sense to give yours. Using a copious number of swear-words and capital letters (indicative of someone we’re obviously going to take seriously!) is not helpful.

Reviewers don’t just swear and simply demand you accept their opinions. If you want to read that, consult YouTube comments. In the spirit of effective communication, we as readers should do the same.

Every proper review you’ll read of a game getting a perfect score will indicate problems. If the reviewers are good, as Mr Holden is, you’ll get insight into the game you usually wouldn’t and you’ll get criticism.

So (these) reviewers know about the problems, but they think the game is that amazing anyway. You can disagree about their justifications, but it doesn’t mean that the reviewers are wrong to ever give a perfect score if they deem it worthy.

Pefection

The Problems with Scoring and a (Possible) Solution

A perfect score is merely ten percent more than 90, twenty percent more than 80, etc. We often disagree with reviewers about awarding games high scores, but, for some reason, there appears to be a difference when games are awarded 100%. Again, too many assume 100% means it’s a perfect game when no one believes that. When people get upset about this and claim “How can you say this game is perfect?”, they make a Straw Man fallacy: that is, you make your opponent into a caricature or view a very weakened state of his actual position and attack him on those made-up grounds. This means you’re talking cross-purposes. You’re not going to help anyone if you keep asserting that 100% means perfect because no one who writes proper reviews really thinks that games can be perfect.

We shouldn’t think of 100% as any different to other high scores – it’s a high number but it doesn’t indicate perfection. It just means the game is so good that 95% is too low a representation for that particular reviewer (and you’ll notice other reviewers too in the case of Skyrim).

This to me highlights the main problem with scoring in general. Though it sounds like I’m about to contradict myself, I assure you I am not. I think there’s good reason to think we shouldn’t be scoring games with percentages at all. Now, you might say that here on Lazygamer we score games out of 10, but if you know anything about mathematics, you know we can convert that to percentages. It’s no different.

I think there are a number of ways to rate a game. My suggestion is that you could give it one of three ratings:

- (1) an approval,

- (2) “meh”,

- or (3) “avoid like Snooki sat on it”.

Within each, it’s up to the reviewer to convey to readers how much he liked or disliked the game.

Think about Mr Holden’s review of Skyrim. Do you really need to see that he awarded 10/10 to figure out if he really, really loved that game? Of course not.

ReviewScoreProtest

Furthermore, such a rating would encourage readers to actually read the reviews. Many of course do, but there’s little doubt many do not and will simply put their own view of what constitutes 85% or 100%. This is what happened when commenters kept assuming and raging that Mr Holden thought Skyrim was perfect (he didn’t).

The three-tiered approach might help. For example, both Skyrim and Tetris 3DS got high scoring on Lazygamer. Now let’s assume we’re using my three-tiered rating. All you would see for both Skyrim and Tetris is “Approval” or “Buy this!” or something horribly cute. But which should you buy first?

Assuming this is an actual dilemma for you, you would have to read the reviews to find out which is better. And of course, not just LG, but other sites as well. You could see what properties they all consider good or bad. A game might get an approval, but perhaps there is a niggling aspect which prevents you from buying it. I’ve not purchased Skyrim because I refuse to battle bugs (the technical ones, not the creepy-crawly ones). Many are put off by Modern Warfare 3 because it’s more of the same, yet it’s still receiving universally high scores.

These things you would learn about by reading the reviews, instead of going on high percentages. Furthermore, as consumers, we would be making better decisions, I think. Reviews ought not to be merely expansions on the scores given at the end, but a proper conveying of the reviewer’s interpretation and enjoyment (or lack thereof) of the game.

I’m not settled on either side of the debate about scoring. But I am leaning more toward eradication and better explanation in reviews. Now I’d like to see someone make a case for using scores – because I can think of some good reasons myself, but I’ve already defended one side.

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  • http://twitter.com/TheKervynator Kervyn Cloete

    That pic of Megan Fox is actually the perfect analogy for this argument. She has had a bit too much plastic surgery done to her face, I’ve seen more acting talent on Takelani Sesame, of course there are those infamous toe thumbs.
    But would I still jump at the opportunity to play a game of Hide the Salami with her? You bet her perfect tooshy I will.

  • http://twitter.com/matthurstrsa Matthew Hurst

    TL;DR. 

    I think that sums up most people’s attitudes these days. Hence Twitter works in 140 characters or less, so the general public will be able to digest the information. people hate doing real research these days and are then pissed off when they don’t get what they expected. 

    I agree with eradicating review scores altogether. They encourage laziness and almost condone this culture of taking something at face value, instead of finding out the story behind it. 

  • Nicholas Rowan

    Nice article. I agree uh.. 100%? with it. Personally I think the whole percentage and the “out of ten” systems are flawed. There’s no way to measure the games. What’s the benchmark? The scores aren’t meaningful in anyway. I’m not going to not buy a game that scores less than 6/10 for graphics. A lot of people don’t buy games for graphics anyway – why give it a rating?

    I think game should either be given a thumbs up, thumbs down or thumbs even score. Or  you could get more creative with the review ratings, kinda like a movie/Game reviewer on YouTube called JeremyJahns. He gives reviews like Awesome-tacular or good-time-no-alcohol-required or fun-if-you’re-drunk. 

    • http://twitter.com/tauriqmoosa Tauriq Moosa

      Thanks Nicholas.

      “I think game should either be given a thumbs up, thumbs down or thumbs
      even score. Or  you could get more creative with the review ratings,
      kinda like a movie/Game reviewer on YouTube called JeremyJahns. He gives
      reviews like Awesome-tacular or good-time-no-alcohol-required or
      fun-if-you’re-drunk.”

      You mean like the three-tiered system I proposed above?

      • Nicholas Rowan

        Yes can be :)  

        It doesn’t have to be three either though, it can be four. Four avoids the middle of the road rating too that you’ll find yourself slipping into whenever a game isn’t brilliant but isn’t bad either. Can be an “avoid”, “get it in the bargan bin”, “get it if you have spare cash”, “ZOMG BUY THIS GAME NOW!!1″

        Anyway – doesn’t bother me as long as the review covers what the reviewer liked about the game, I have harped on about this before :D http://www.lazygamer.net/general-news/the-horrible-truth-about-game-reviews/#comment-370712656

  • Oldfart

    I like how Kotaku do it. They review the game with all pros and cons. Then a simple answer to a simple question is at the end. Should you play SKYRIM? YES.  

    The newspaper only has a very simple 5 star system for movies so why are video game ratings taken so seriously?

    BUT SKYRIM DOES DESERVE 100% for now:) 10 years from now when all the other studios are making the same kind of games with more detail then it will be a 60% like that badly aged Elder Scroll IV game.

    Do not be put off about all this tripe about Skyrims bugs. I have not found 1 yet and even if the bugs start appearing around the 100hour mark I know I will still be purchasing the GOTY edition and the 5th year edition because even a Layman knows that Bethesda deserves our money, they make games with passion not greed.

    • Oldfart

      List of Famitsus perfect 17 from the last 2 decades.

      The Legend of Zelda: Ocarina of Time, Soulcalibur, Vagrant Story, The Legend of Zelda: The Wind Waker, Nintendogs, Final Fantasy XII, Super Smash Bros. Brawl, Metal Gear Solid 4: Guns of the Patriots, 428: F?sa Sareta Shibuya de, Dragon Quest IX:, Monster Hunter Tri, Bayonetta, New Super Mario Bros., Metal Gear Solid: Peace Walker, Pokémon Black and White, The Legend of Zelda: Skyward Sword
      The Elder Scrolls V: Skyrim (2011, Bethesda Softworks, for Xbox 360 & PlayStation 3) – the first non-Japanese game to receive a perfect score.[21]DRAGON SHOUT THE LAND OF THE RISING SUN RAAAAAAAAAA!!!!!!!

  • http://www.facebook.com/profile.php?id=501263782 Sam Peacock

    I think that the problem people have with giving a game 10/10 after describing a load of bugs and irritating design choices boils down to: what score would the game get if it didn’t have those problems? The implication (and logical effect) of a 10/10 score is that it is impossible for any game to be better – and yet within the review Garth described exactly how it could be better.

    Obviously there is no such thing as a perfect game, but I think there might be an argument for only giving 10/10 when there is nothing the reviewer would change;maybe a 9+ or similar could be used to indicate a game is better than most others scoring a 9, without having to resort to decimals.

    • http://twitter.com/tauriqmoosa Tauriq Moosa

      I like your idea of a 9+, without specifics.

    • http://twitter.com/JimLenoir James Lenoir

      I agree with Sam, it’s a slippery slope. If we erroneously assume that 10/10 does not mean “perfection”, then how do you justify a 9.8/10 score, if a 10/10 game has more bugs? It boils down to consistency, consistency and I’ve said it again… consistency. If a game that’s practically free of bugs score an 9, yet gets penalised for let’s say character development or multiplayer or whatever, and another game gets full scores, but is a buggy mess, then it merely highlights how absolutely broken reviewing (and assigning scores is).

      We’re already not making use of the complete number scale (i.e. 0 to 10), and while LG’s maintains that they’re only reviewing the cream of the crop (thus a AAA game will never score under 6), it highlights how utterly superfluous scoring is in gaming mags or on blogs.   

      • http://www.twitter.com/WobblyOnion Geoffrey Tim

        We have reviewed some crud on occasion. http://www.lazygamer.net/xbox-360/truth-or-lies-reviewed-liar-liar-pants-on-fire/

        • Oldfart

          If you can only eat one food for the rest of your life what food would it be?

          That deserves a 10/10 alone because the question fired up more brain cells than playing COD.

      • http://www.lazygamer.net Gavin Mannion

        To clarify I didn’t say we only review the cream of the crop I said we only really review what is sent and it’s not often that we get sent crap.. but as Geoff pointed out it has happened.. ( http://www.lazygamer.net/xbox-360/jumper-griffins-story-reviewed/)

  • http://www.facebook.com/people/Werner-Von-Solms/655978782 Werner Von Solms

    Maybe giving it a school rating system …
    Like A+ for best around or a C for Avenge
    Or whatever …
    I like the number system
    Its just People that have to stop Seeing 10 or 100% as perfect … But rather as the Reviewer would recommend this game before any other … perfection only fool the mind …

    • http://www.lazygamer.net Gavin Mannion

      I can understand, though not agree with, the people asking for Buy it / Don’t buy it scoring but I’ve never understood the letters. Everyone knows that they translate directly to percentages, Metacritic even has a formula to show you how it does it. So what’s the point?

      • http://twitter.com/tauriqmoosa Tauriq Moosa

        Point. This only sways me more to the side of not having percentage-type scores at all.

      • http://www.facebook.com/people/Werner-Von-Solms/655978782 Werner Von Solms

        Or do something like
        A is for Awesome
        B is for Best
        C is for Common
        D is for Dreadful
        E is for Evade
        The thing is you never really get rid of the percentages no matter how hard you try
        Rather avoid anything that would make people belief that there is a perfect game …
        Personaly this 3 tier system is a bad idea …
        or
        Brake it up in subs :
        Like
        Is it Fun : Hell yes … // You got to play this
        Would you recommend this to somebody to play : Not really // Maybe if it had a better story line

        Just a few Ideas …

      • http://twitter.com/e1ace RSA-Ace

        Because using the letter system you move from 100 possible points to about 18 (using A+, A , A-). It’s easy to understand the difference between an A+ and an A but not a 63 and a 64.

        • http://www.lazygamer.net Gavin Mannion

          But that’s what all the words are for ;) I generally try to keep my reviews in increments of .5 but I’ll use the other options if it’s not good enough to be worth say 9 but it’s better than an 8.5

          • http://twitter.com/e1ace RSA-Ace

            Yeah I’m fine with that kind of point scale. I never just look at a score though. You have to read the whole review to actually understand how the reviewer is scoring the game. Every reviewer is so different…

  • Oldfart

    I think most reviewers like the ones from Famitsu are giving Skyrim 100% based on the simple factor of is the game FUN and more enjoyable than the the rest of the market on a majority level. Nintendogs also got 100% and rightfully so, even if the game was for a different demographic it achieved its goal of being Addictive Fun.

    Yes if you want to rate graphics, sound and presentation then nothing should ever get 100% so I dont know why Famitsu bother, maybe it just brings in hits.

    It should be FUN OR BUM:)

    • Oldfart

      I wonder if Metacritic can read FUN or BUM?… Nope… oh well, back to the 100 point system:(

      • http://www.lazygamer.net Gavin Mannion

        Oh look you stumbled over exactly why no large site will ever drop it’s point rating system and why others have come over to the darkside

        • http://www.facebook.com/people/Werner-Von-Solms/655978782 Werner Von Solms

          everybody loves the Darkside …
          They have all the Cookies and Milk

        • Oldfart

          ;)

        • http://twitter.com/tauriqmoosa Tauriq Moosa

          So we’re being controlled by Metacritic! I knew it.

          • Oldfart

            We are one.

          • http://www.facebook.com/people/Werner-Von-Solms/655978782 Werner Von Solms

            we are Borg …
            Some times I miss Startrek Armada 1 & 2

  • Anonymous

    The only score that should matter to anyone, is the score you give it.  Whether you choose to invest the time pre-launch to formulate your own, or whether you allow someone else to do that for you is your own problem.  But, if you’re taking someone else’s word, someone else’s opinion over your own ability to make your own, it’s your fault, and your’s alone.

    There will always be differences of opinion between people, which is why review scores are so completely meaningless.  Even a game scoring 9+ under someone else’s guidelines could be absolute crap to you.  That’s simple reality, and something people need to get through their heads.

    Certainly, your can allow your interest to be piqued when a game gets rave reviews, but that shouldn’t be an automatic buy, just because it got a high score from someone.  It’s your money, and your responsibility to make sure your decisions are informed ones.

    • Oldfart

      I first check what the majority think and that is 10/10 for Skyrim. Then I check user reviews, youtube, pros and cons and see if it appeals to me personally. Otherwise I would never have found out about Dark Souls because games like that are not main stream. So I have to rely on other people then decide. I hate to admit it but most of the time I agree with Metacritic. Otherwise I think Dark Souls also gets a 10/10 on MY list:)

      • Oldfart

        In fact it was when I read James le noirs comment that Dark Souls is his game of the year weep weep… then I thought mmmm lets do some research. What a great meme the internet is:)

        • http://twitter.com/JimLenoir James Lenoir

          Dark Souls is indeed my game of the year. :D

  • http://twitter.com/Valshen Garth Holden

    Thank you sir, you will make me blush with all the Mr this and Mr that being thrown around ;)

    Thanks for helping to explain this facet to the masses. Even though most people won’t read it, because you don’t have a score breakdown.

    I told Geoff that one day I will just roll four 10-sided dice and use them as my score…

    • http://twitter.com/tauriqmoosa Tauriq Moosa

      Haha! I’ll join you then.

  • http://twitter.com/tauriqmoosa Tauriq Moosa

    NOTE to all – I just got Skyrim and can completely understand why Mr Holden gave it a perfect score. It’s beautiful and despite the lack of physical impact, I’m thoroughly enjoying the immersion. It’s incredible. Pity Bethesda don’t understand what a fixed product (for PS3) is — I still hate them.

    • http://twitter.com/JimLenoir James Lenoir

      1) Play a little more, 
      2) Hit the continual lag spot (you’ll hit it faster if you explore a lot of dungeons or go hunting for shouts), 
      3) Redo a few quests because of quest bugs, 

      etc. etc.

      and you’ll quickly change your tune. The bile will rise, and before you know you will become my kinsman. A brother in arms.
       
      I won’t disagree on how beautiful the game is, nor how awesome it is to collect and read the in-game books or storing them in your avatar’s house (or in my case, my character’s wife’s digs), nor the constant urge you get to collect Trolls skulls (there’s just something about those ugly bastards).But that doesn’t change the fact that the game is hampered by bugs and it doesn’t deserve a perfect score, nor that reviews should take into account that it is buggy on all platforms (not just PS3) and score it appropriately. If Skryim gets a free pass, then every single buggy game that’s been reviewed and penalised for bugs need to have their scores inflated.

      • http://twitter.com/tauriqmoosa Tauriq Moosa

        Oh I don’t AGREE that it should get a perfect score — not at all. I can just finally UNDERSTAND Mr Holden’s reasoning. Should make that clear. Will edit comment.

        I’m dreading the lag, but am playing it slowly so I get the patches (as in patches that fix, not patches that are more like fingers plugging a sinking ship, so that when you take your finger out of one, another hole suddenly opens, plunging you further into the depths of Bethesda’s f*cking idiocy and laziness)

        • http://twitter.com/JimLenoir James Lenoir

          *Rubs hands with glee* Soon we will wear matching t-shirts :D  

          But at least you can mitigate the lag somewhat, if it starts to get really bad, restart and hope that you get an hour’s worth of lag free gaming.

          I’m hopeful that the next patch will add to stability, and if it has to reset dungeon content, that’s fine with me too, I don’t mind becoming rich on dungeons that magically restock themselves, provided the content in my homes are left untouched :D

          In fact, I demand it!

          The Nords will soon call this Orc, LORD OF SKYRIM!! MUAHAHAHAHHAHA! 

          • http://twitter.com/tauriqmoosa Tauriq Moosa

            I don’t mind playing an hour of gaming. It’s good the eyes, anyway!

          • Oldfart

            Im on level 25 at 60hours and not a singel problem. I had an arrow in my face that never left for a couple of days but vanished after I died. Is that a glitch or a bug?

          • http://twitter.com/JimLenoir James Lenoir

            Just be glad you didn’t take an arrow to the knee… :P

          • Nicholas Rowan

            Damnit beat me to it.

          • http://twitter.com/tauriqmoosa Tauriq Moosa

            “No,” says Bethesda, “it’s not a bug. It’s a feature!”

          • http://twitter.com/JimLenoir James Lenoir

            The lag is an epileptic simulator, PS3 gamers have an additional feature :P

          • http://twitter.com/tauriqmoosa Tauriq Moosa

            Jealous, much?!

  • Pingback: Moosa’s Musings: This is what’s wrong with Skyrim | Lazygamer .:: Console and PC Gaming News ::. | Editorial

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