Carmageddon: Reincarnation (Thanks for the spelling lessons Erwinnnnn) arrives on Steam Early Access early next year, that’ll be out in several flavours for those of you who want to buy it then. Naturally, this has angered up the blood of Kickstarter backers, who reckon they’re getting the short end of the crowd-sourced stick here.
Speaking to Kotaku, Stainless Games developer Jason Garber issued the following statement:
Simply put, everyone who pledged on Kickstarter will get the complete game. Kickstarter Backers will get the Early Access content, plus all subsequent updates that go together to make up the complete game. The “complete game” is what it says — the full-featured game as originally described, with multiple environments, cars, peds and events.
It’s common practice to offer DLC for games — hell, we did the equivalent back in 1998 when we released The Splat Pack for Carmageddon. DLC is the additional content we offer after the game is finished and complete because we want to keep the game fresh and new for our players long after its release. The $US625k raised by our Kickstarter fans has contributed to development of the complete game. These Kickstarter funds are not being used to fund DLC development.
We hope that fans of the game will be excited to expand their game with more stuff from us here at Stainless, as well as the CarMODgeddon content that will be coming from the community as well.
In addition to that, Stainless Games has also decided to give everyone who pledged on Kickstarter and Paypal the full game, with all DLC. “We’ve concluded that the fair thing to do would be to make this announcement,” said publishing director Jason Garber to VG247.
EVERY Kickstarter and Paypal Backer who pledged the $15 and above for a copy of the game will be eligible to get The Full Package. They’ll get the full, final version of Carmageddon: Reincarnation and ALL DLC, for the REST OF TIME.
“We have always listened to the community, and felt that in this instance we’d clearly got it wrong the first time round” Brand director Neil Barnden added. “So it was imperative to make it clear how important the Backers remain to us, and deal with this as swiftly and positively as possible.”
Now that’s how you do PR. It’s one thing to defend yourselves until the last man standing. But owning up, making amends and moving on? That’s not only a great way to do business. It’s the right way to keep and attract said business.